At Sofix Health Peptides, we are committed to providing fast, secure, and reliable shipping for every order. Please review our shipping policy below to understand how orders are processed, shipped, and delivered.
Shipping Within the USA
We proudly ship orders throughout the United States using trusted shipping partners. Every order is carefully packaged to help ensure it arrives safely and in excellent condition.
Orders are typically processed within 1–2 business days after payment has been confirmed. Processing times may be longer during holidays, weekends, or periods of high order volume.
Shipping Options
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 5–7 Business Days |
| Express Shipping | 3–5 Business Days |
| Priority Shipping | 1–2 Business Days |
| Free Shipping | Available on qualifying orders. Eligibility is displayed during checkout. |
Please note that delivery estimates begin after your order has been processed and dispatched.
Order Processing
Orders are processed Monday through Friday, excluding weekends and public holidays.
After your order has been shipped, you will receive a shipping confirmation email containing your tracking information whenever available.
Orders placed outside business hours will begin processing on the next business day.
Shipping Costs
Shipping costs are calculated during checkout based on:
- Delivery destination
- Shipping method selected
- Package weight
- Package dimensions
Any available free shipping promotions will automatically apply to eligible orders.
International Shipping
Sofix Health Peptides ships to many international destinations where permitted by law.
International delivery times vary depending on the destination country, customs processing, and the shipping carrier.
Customers are responsible for ensuring that products may legally be imported into their country before placing an order.
Import duties, customs fees, taxes, and other government charges are the responsibility of the customer unless otherwise stated.
Customs & Import Delays
International shipments may be inspected or delayed by customs authorities.
Unfortunately, Sofix Health Peptides has no control over customs processing times and cannot guarantee delivery dates for international orders.
Any customs delays are outside our control.
Tracking Your Order
Tracking information is provided once your order has been dispatched.
Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation email.
If you experience any issues tracking your shipment, our support team will be happy to assist you.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect address is entered, please contact us immediately.
Address changes cannot be guaranteed once an order has entered processing or has already been shipped.
Additional shipping fees may apply if a returned package needs to be reshipped.
Lost, Delayed, or Missing Packages
While we work with reliable shipping carriers, occasional delays may occur due to weather, customs inspections, transportation issues, or other circumstances beyond our control.
If your package has not arrived within the expected delivery timeframe, please contact our support team so we can help investigate the shipment.
Damaged Shipments
If your order arrives damaged, please notify us within 48 hours of delivery.
To assist with your claim, please provide:
- Your order number
- Photos of the damaged product
- Photos of the shipping box and packaging
- A brief description of the damage
We will review your request and work toward an appropriate resolution as quickly as possible.
Returns & Exchanges
If you receive an incorrect or defective product, please contact us promptly.
Depending on the circumstances, we may offer a replacement, exchange, or refund in accordance with our Refund Policy.
Products must generally be returned unused and in their original packaging unless the item was damaged during shipping or received incorrectly.
Shipping Restrictions
Certain products may be subject to shipping restrictions based on local laws and regulations.
Sofix Health Peptides reserves the right to refuse or cancel orders that cannot legally be shipped to the destination provided.
Policy Updates
We may update this Shipping Policy periodically to reflect changes in our operations or shipping procedures.
The latest version will always be available on our website.